Work Experience
This page includes examples of work experience that I have completed and achieved over the past few years in my own time, at university and in the workplace. Each example that I have provided, presents certain skills that are needed in careers that I aim to achieve in the future. Some skills include developing a broad understanding of communication in digital and social media and the ability to communicate at a high level of written, oral, visual, social and problem-solving skills.
ACT Emergency Services Agency
Corporate Communications Officer ASO5 October 2021
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Proactively identify positive news stories to promote the ACTESA and emergency services within the community
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Produce and publish digital content and help manage ACTESA’s digital channels, including social media, websites and intranets
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Conduct monitoring, analysis, evaluations and reporting on ACTESA’s digital channels to drive best practice
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Provide advice and direction to stakeholders on structure for digital content based on best practice content design principals

Australian Bureau of Statistics
Social Media and Customer Support Officer (APS4) 1 July 2021 – 17 Sep 2021
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Worked as part of ABS’s first certified Social Media and Customer Support team for the 2021 Census
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Assisted with the development of social media content to support a multi-platform strategy
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Monitor and moderate social media comments, engagement, and posts
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Support the Communications team to schedule content, evaluate and report on social media engagement using analytics and metrics
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Highly motivated with the ability to operate in a fast-paced, evolving social media environment.


IGA Lyneham
Casual Retail Supervisor/Sales Assistant 3 Mar 2015 – present
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Assist in customer service and interacting successfully with a diverse range of people
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Involved with telecommunication services with clients, stakeholders and customer inquiries
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Experience in monitoring finances
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Assisting in decision-making processes and collaborating. This includes product management such as price changes, handling returns and damaged products and providing information and service to consumers
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Coordinating and supervising other employee’s activities on registers and leading new staff in a foreign working environment
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Showing flexibility with regard to employment shifts
Strategic Public Relations Group (SPRG)
University of Canberra Malaysia Internship 6 Jan 2020 – 13 Feb 2020
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Assisted in developing proposals for clients, which required attention to detail and good time management to ensure they were delivered on time
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Participated in internal and external networking events/meetings and represented clients at engagement sessions with a diverse range of people
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Assisted the consumer team in the preparation for PUMA’s #StepToTheZone Media Launch & Special Training Session launch event
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Collaborated in teamwork task activities and with minimal supervision
